Chloe Pfeifer | Executive Portfolio Skip to content

Executive Operations Business Development Strategic Support

Chloe
Pfeifer

The vision behind the execution.

Executive support, business operations, recruiting and digital systems — brought together to help ambitious people and businesses move forward.

Chloe Pfeifer, smiling with arms crossed, wearing a grey check blazer against a sunlit panelled wall
PORTRAIT
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4:5, natural light
Metro Detroit, MichiganEst. in operations
  • Executive Support
  • Business Operations
  • Recruiting & Onboarding
  • Digital Systems
01 About

I work best in the space between an idea and its execution.

I've spent the last few years inside fast-moving sales and insurance organizations — first in client-facing sales, then at the operational centre of the business. Today I lead day-to-day operations across recruiting, onboarding, training and reporting for a growing life insurance sales organization.

My work is part hands-on support, part operator. I keep a leader's priorities moving, anticipate what's coming next, and build the structure that lets a team grow without losing its footing: the trackers, the SOPs, the meeting rhythms, and the reporting that turns activity into something a leader can act on.

I care about the details people notice — and the ones they never have to. Clear communication, careful follow-through, and work that's presented as well as it's executed.

Above all, I hold my path with open hands. I'm always open to the new opportunities God brings my way — and to the people I get to build alongside.

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02 Experience

From the floor
to the operation.

Full résumé (PDF) ↗

  1. Jul 2026 — Present

    Troy, Michigan

    Executive Assistant | Life Insurance Agency Operations

    Pinnacle Financial Partners — Agency Operations & Recruiting Manager

    Recruiting | Operations & Business Development

    Oversee daily agency operations, recruiting initiatives, and business development support for a growing financial services organization. Work closely with leadership to develop operational infrastructure, streamline workflows, strengthen recruiting efforts, and execute strategic initiatives that support organizational growth.

    • Recruiting & Talent Acquisition: Manage high-volume recruiting operations, including candidate sourcing, outreach, interview coordination, pipeline management, and hiring initiatives across multiple platforms.
    • Business Operations & Systems: Develop and maintain recruiting dashboards, reporting tools, CRM workflows, and internal systems to improve efficiency, organization, and leadership visibility.
    • Onboarding & Team Development: Coordinate new-agent onboarding, licensing resources, training logistics, contracting assistance, and internal communications.
    • Marketing & Digital Strategy: Support website development, digital marketing campaigns, lead management systems, brand communications, and recruiting events.
    • Executive & Strategic Support: Partner directly with agency leadership on operational planning, process improvements, business priorities, and execution of growth initiatives.

  2. Sep 2025 — Jul 2026

    Troy, Michigan

    Executive Assistant | Life Insurance Agency Operations

    AO Globe Life — Executive Assistant to Partner

    Executive Support | Sales Operations & Business Management

    Served as a trusted executive and operational support partner to agency leadership within a multi-million-dollar life insurance sales organization. Oversaw key administrative functions, recruiting operations, training coordination, and internal business systems while supporting leadership in managing a fast-paced, high-volume sales environment.

    • Executive Partnership: Supported senior leadership with daily operations, strategic priorities, communications, reporting, and business coordination.
    • Recruiting & Talent Operations: Managed high-volume candidate pipelines, interview scheduling, onboarding processes, and recruiting communications.
    • Sales Training & Development: Coordinated agent training programs, performance evaluations, attendance tracking, and professional development initiatives.
    • Business Operations & Systems: Developed operational procedures, internal reporting tools, and streamlined workflows across multiple business platforms.
    • Administrative & Financial Coordination: Supported payroll administration, operational reporting, documentation, and organizational processes.

  3. Mar 2025 — Present

    Remote

    Licensed Life & Health Insurance Professional

    Active License | 37 States

    Built a strong foundation in consultative sales, client relationship management, and financial services through independently managing the full virtual insurance sales process. Developed expertise in identifying client needs, communicating complex financial products, and delivering personalized coverage recommendations.

    • Consultative Sales & Client Relations: Conduct client consultations, assess individual needs, and present tailored life insurance solutions.
    • Full-Cycle Sales Management: Manage prospecting, appointment scheduling, virtual presentations, applications, and client follow-up.
    • Business Development: Build prospect relationships, generate opportunities, and maintain consistent outreach and pipeline activity.
    • Independent Operations: Manage daily schedules, client communications, digital sales platforms, and administrative responsibilities in a remote environment.

  4. 2022 — 2025

    Foundations

    Client-facing sales & team leadership

    Sales Consultant

    Golling Alfa Romeo Fiat · Aug 2024 — Mar 2025

    Full client sales cycle, from discovery through negotiation, documentation and delivery.

    Sales Floor Lead

    Puff Cannabis Company · Aug 2022 — Aug 2024

    Daily floor execution, team coaching and customer experience in a high-volume retail environment.

    Education — Macomb Community College, coursework in Advertising & Marketing, 2019–2022

03 Selected Work

The systems I build.

A quick overview of what I bring to a team. Select any area to see my role, what I built and examples of the work.

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The Concept

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Tools & Technology

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04 Capabilities

Cross-functional,
by design.

The range a growing business tends to need from one dependable person — learned on the job, in the work itself.

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The toolkit

The platforms I use day to day to run recruiting, reporting, communication and digital work.

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the résumé

A little more about the values that guide me, the mindset I bring to my work, and the person behind the professional experience.

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05 Contact

Great things happen when the right people work together.